FireupWP Documentation

Installing An SSL Certificate

SSL Certificates are installed using LetsEncrypt – you cannot upload your own.

Before you can request a certificate you must ensure that the following conditions are met:

  1. Point the DNS records for your domain to your server’s IP address.  If you need help with this we can point the domain for you.  Just open a support ticket and provide the credentials for your account at your domain registrar.
  2. If you are using a proxy service such as cloudflare, it is recommended that you temporarily disable it – sometimes these can prevent LetsEncrypt from contacting your site and verifying it.

Once those conditions have been met:

  1. Log into your FireupWP Account.
  2. Go to SERVERS & SITES->WORDPRESS SITES – this should bring up the list of sites in your account.
  3. Click on your site to bring up the details.
  4. Click on the SSL Tab.
  5. Click on the toggle switch.

If you run into issues please open a support ticket.

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